Ajira Mpya Vodacom Tanzania, July 2020
Full Time / Part Time: Full Time
Description
Role purpose:
Provide operations and maintenance leadership through controlling, managing, auditing, supporting daily network operations activities that ensure achievement of highest possible KPI targets, operational excellence as well as efficiency in network operation processes and cost.
Key accountabilities and decision ownership
1.Services Contract Governance:
2.SLA Management: Service Level Agreement management for all major contracts including support and lease agreements.
3.Network Technology Strategy Formulation & Execution
4.OPEX Budget & Execution: Prepare, execute & track the annual network operating budget plans
5.Performance Management & Reporting
•Identify, promote and implement initiatives to improve Network performance.
6.The Spirit of Vodacom
• Earn customer loyalty, Create the future, Experiment, learn fast & Get it done together
Long Description. Ajira Mpya Vodacom Tanzania
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Must have technical/professional qualifications:
•University degree in Telecommunications Engineering
•Financial management
•3+ years’ experience in Telecommunications Operations management
•3+ years’ in operation support, installations and commissioning
•Proven experience of working with multiple suppliers/vendors/ partners
•Advanced knowledge of mobile telecommunications network architecture/technologies
Core competencies, knowledge and experience
•Contract management
•Partner Governance
•SLA Management
•Incident Management
•Process Management
•Network quality assurance
•Risk management
Skills
- Network Access Technology
- Monitor and Diagnose
- Mobile and Network Security
- Dev Ops
- Cloud
- Service and Delivery Management
- Automation and Robotics
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company. Ajira Mpya Vodacom Tanzania, July 2020