Job Opportunity At Airtel Tanzania PLC 2020, Ajira Mpya Tanzania, Nafasi Za Kazi Airtel Tanzania PLC
Airtel Tanzania PLC is looking for a suitable candidate for the Data and CLM Manager Position .The incumbent will be responsible for planning and achieving the targeted revenue from the prepaid product categories for Voice and Non-Voice while also
ensuring implementation of customized programs to create stickiness of the existing base , resulting in reduced customer churn & higher usage.
Key deliverables;
1. Drive Data Hygiene
- Ensure UnR programs are in place to drive data penetration
- Develop programs to drive data users through the open market device selling outlets
- Develop Data Commando Program for universities
- Drive smartphone penetration through retail, franchise and open market
2 .Working with internal and external customers to drive end to end flawless implementation and execution
- Ensuring whole ecosystem (Group, CEO, Network, IT, CX, Sales, Finance, SCM, HR and Legal, franchise, channel partner, DSA,commando and Retail ) are fully aligned to the data initiatives being
3. Drive innovation
- Have 1 innovation a quarter
- Drive Data VAS – selling a purpose to use data, not only the MB itself
4. Grow Data NPS
- Make sure product awareness is driven on the ground through Brand and Sales
- As few as possible calls to the call center and on social
- Develop programs to drive gifting and promote word-by-mouth
5. Achieve the desired revenue from the base by designing and developing customizedprograms
6.To create customer base stickiness and hence reduce churn
Qualifications and Experience;
- Bachelor Degree in Computer science or any other related filed
- MBA in Marketing
- Professional qualification/certification in Project Management Techniques and related disciplines is an added davantage
- 5+ years minimum working experience in telecommunications Industry
- Experience on delivering multiple complex projects
- MS office proficiency
- Confident
- Assertive
- Results oriented
Deadline for receiving applications is 19th Mar 2020
