SASSA Encourages Disability Grant Applicants to Use Online Booking System. The South African Social Security Agency (SASSA) is urging all disability grant applicants to make use of its convenient online booking platform for disability-related medical assessments. This digital service is part of SASSA’s ongoing commitment to improving access, efficiency, and safety in the application process.
SASSA Encourages Disability Grant Applicants to Use Online Booking System
Access Disability Services Without the Queues
SASSA says the online platform gives applicants the ability to book assessments from the comfort of their homes, saving both time and transport costs. “The platform helps clients avoid long queues and access services at their convenience,” the agency stated.
Importantly, SASSA clarified that this online system does not replace in-person services. Those without internet access are still encouraged to visit their nearest SASSA office to book assessments directly.
Complete Your Application Online
Once the medical assessment is completed, applicants can finalize their disability grant application online by uploading the required documentation. Before submission, ensure that:
- All documents are certified and valid within the last six months.
- The information provided is accurate and matches official records.
Be Cautious: Protect Your Personal Information
To safeguard applicants, SASSA warns beneficiaries to avoid accepting help from strangers and never share personal information with unverified individuals. If online services are inaccessible or confusing, applicants are welcome to visit a SASSA office for direct assistance.
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Who Qualifies for the SASSA Disability Grant?
Applicants must meet the following eligibility criteria:
- Be a South African citizen, permanent resident, or refugee residing permanently in South Africa
- Be between the ages of 18 and 59
- Undergo a medical assessment confirming disability
- Provide a referral form from a medical facility
- Pass a means test (for both applicant and spouse)
- Not be cared for in a state-funded institution
- Not receive any other social grant for themselves
- Submit a 13-digit barcoded ID (or SASSA-accepted alternative identification)
Need Help? Here’s How to Reach SASSA
For assistance, beneficiaries can contact SASSA through the following official channels during business hours:
- Toll-Free Call: 0800 60 10 11
- Landline: 013 754 9428 / 013 754 9363
- WhatsApp Support: 082 046 8553
This initiative aims to make the disability grant application process faster, safer, and more accessible. Whether online or in-person, SASSA remains committed to supporting every eligible South African with dignity and care.
