How To Become CRDB WAKALA

CRDB Wakala is CRDB Bank approved and well trained business entity and/or individual, allowed to provide specific services on behalf of CRDB Bank as per Bank of Tanzania regulations & guideline.

Services Available at CRDB Wakala

Balance enquiry and generation of mini statement
Cash deposit to any CRDB Bank account, free of charge.
Cash withdrawal at any CRDB Wakala using our CRDB Bank cards and card-less options via SimBanking App or USSD by dialing *150*03#
Bill payment services for both CRDB customers and non-customers that include purchase of LUKU, airtime, water bills, air tickets, payment of TV subscriptions and many more.
School fees payment
Loan repayments, retirement and social benefits
Government payments via GePG and TRA tax payments by using Control Numbers
Facilitate instant account opening
Facilitate credit and debit cards application

Benefits of using CRDB Wakala

CRDB Wakala network of agents enables unbanked, underbanked and banked Tanzanians to access conveniently our Bank services and enjoy below benefits and beyond;

Save Time – agents services are queue-less and hence very fast
Save Cost – eliminates distances and makes it cheaper to access banking service
Available as close as at your doorstep, with 14,000 agents we have reached each corner of Tanzania
Extended banking service hours- CRDB Wakala operates ahead of branch closing hours and some available 24 Hours.
As our ambassadors agents are happy to share knowledge of banking services and products with customers
Reduce cash risk for customers who wish to deposit before moving or traveling

Let’s work together to advance financial inclusion in the country by becoming CRDB Wakala.

Benefits of being CRDB Wakala:

Earn attractive commission by offering service to our big customer base country-wide
Increase customer traffic to your business
Bring efficiency to your business on cash management
Free capacity building trainings in areas of entrepreneurship, banking services, Anti-Money Laundering and combating frauds
Leverage on CRDB Bank brand

Requirements for Becoming CRDB Wakala:

A person must be a business individual or entity
Must have an existing business that is lawfully operated with valid business license
Must be operating at a permanent business premises
Must have been operational for at least eighteen (18) months
Must not have been classified as a non-performing borrower by any financial institution and shall maintain the status for the duration of the agency agreement
A person/business should not operate agency banking as its sole activity
CRDB Bank Plc staff and/or their associates are NOT allowed to undertake agency banking on behalf of the bank.
Minimum working capital of Tsh 2 Million