Ajira Mpya Tanzania Vodacom, Nafasi Za Kazi Vodacom Tanzania 2020, Jobs Vodacom Tanzania, New Job Vacancy Vodacom Tanzania 2020

JOB TITLE: Billing Administrator: Postpaid Billing

Posting Country: Tanzania, United Republic of

Date Posted: 08-Jun-2020

Full Time / Part Time: Full Time

Contract Type: Permanent

Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

Description Vodacom Tanzania 2020

Role purpose:

Post-paid System Administration & Support
TAP Files Administration
Bill Run & Bill Printing
Change Management
Provide Internal Business Support

Job Responsibilities

Key accountabilities and decision ownership

Administration of post-paid billing system by ensuring files are collected and distributed to billing system, rating for both recurring and non-recurring charges, identifying, prioritizing, investigating and analysing billing post-paid issues and monitoring issues that need to be fixed up to their closure, maintaining log of all previous identified issues and how they have been fixed, propose measures to be implemented to avoid re-occurrence of any issues
Ensure completeness of Tap files collected and distributed, correct processing of TAPIN and TAPOUT files, accuracy of TAP rates used and liaise with clearing house on all issues relating to TAP files
Ensure correctness of data before bill run, perform bill run and accuracy posting to financial systems, verify invoice/statement/itemized bill layout, printing and delivering bills to respective channels
Perform post-paid and roaming tariff, perform end to end test before and after implementing a new tariff, perform system development and documentation as per Design & Development Methodology
Provide billing system user support, maintain interdepartmental SLAs and maintain departmental procedures

Must have technical/professional qualifications:

Bachelor degree in Computer Science or Engineering
At least 1-year Experience in Billing Administration System
GSM and Telecommunication Experience
Experience in Unix, Linux, Solaris and Windows, Relational Database Management Systems

Core competencies, knowledge and experience

Good communication skills
Flexibility
Ability to work independently
Stress tolerance
Good analytical skills and systematic Approaches

Skills

Monitor and Diagnose

Incident Response

Data Driven Decision Making

Dev Ops

Security

Software Engineering

Cloud

Automation and Robotics

Commitment from Vodacom Tanzania 2020

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded.

We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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