Are looking for the Safaricom Customer Care Contacts. Here we have all contact you can use to get support at Safaricom Kenya.
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Safaricom Customer Care Contacts
The following below are the list contact to het any support at Safaricom Services:-
Customer Support Team
- PrePay: Call 100 (Free) Or +254 722 002100 (chargeable)
- Email: customercare@safaricom.co.ke
- PostPay: 200 (Free) Or +254 722 002200 (chargeable)
- Email: advantage@safaricom.co.ke
- Data Queries: mobileoffice@safaricom.co.ke
- For any support or queries please call us on 07220022222
Online Support Team
- Twitter – @Safaricom_Care and @SafaricomPLC
- Facebook – www.facebook.com/SafaricomPLC
Careers and HR
- Jobs and Internships – Log on to Career Portal and upload your CV and apply.
- General Queries – hr@safaricom.co.ke (NO applications are processed over email, only through the PORTAL)
Anonymous Reporting Channel: Ethics hotline
Report secretly by:
- Calling Toll free: 0800720009
- Visit Website – www.safaricomethicsline.com
- Email – Safaricom@ethics-line.com
Communications and PR Team
- Email: prcomms@safaricom.co.ke (This is for media queries ONLY)
- Phone: +254 722 003272
Safaricom Limited
P.O Box 66827, 00800 Nairobi
Website: www.safaricom.co.ke
CEO’s Office
- Email: ceo@safaricom.co.ke